My appointment notifications

This App alerts you when appointment activity happens on your calendar: new requests, confirmations, declines, cancellations, no-shows, and reschedules. For each event you choose whether the alert is on, and whether it goes by email, text, or both. Emails can include a calendar attachment. Text alerts need the privileged app-install permission (coordinator and above). Without that permission, installs stay on email.

Adding the App

1. Prefer SMTP if you send from your own domain.
2. For text alerts (privileged app install, coordinator and above), turn on text messaging and add Textbelt SMS or your workspace SMS option.
3. Open Apps, then Store, and install My appointment notifications.
4. Optionally set a send-to email or phone override. Leave them blank to use your profile defaults.
5. For each event, turn the alert on and choose email, text, or both. Save.

If nothing arrives, see Apps troubleshooting.

Good to know

Messages to customers use Customer Appointment Updates. Timed reminders before or after a visit use Appointment Reminders.

Usage

Inbox alerts for every new request

Use this when: You want a fast email when someone books online.

You need: A reachable email address.

Text alerts on the go

Use this when: You are away from the desk and need a phone buzz for new requests or changes.

You need: Privileged app install permission (coordinator or higher), text messaging enabled, and credits or a verified sender.

Cover other team members’ bookings

Use this when: Front desk should see alerts for several specialists.

You need: Coordinator (or higher) on a multi-seat workspace, with Process other members’ appointments turned on.

Removing the App

1. Open Apps, then Installed apps.
2. Open My appointment notifications and remove it.

What changes afterward

You stop receiving these automatic alerts. Appointment changes still happen in Hacado.