Waitlist
Waitlist gathers people who showed interest even though no ideal slot existed right away. Inside Hacado you review each row, dismiss entries that faded, or invite someone straight into booking when your admin screens expose those actions. Booking from a waitlist entry dismisses that request. Waitlist settings can email the assigned team member and coordinators when someone joins. Optionally add Customer waitlist notifications so customers receive a confirmation email.
Adding the App
- Open Apps, open Store, and install Waitlist.
- Visit your booking page (use the Waitlist booking block), join the wait path yourself, verify a matching row arrives in admin.
- Turn on staff emails in Waitlist settings if you want inbox alerts for the assigned member or coordinators. Add Customer waitlist notifications if customers should get a confirmation. Troubleshooting lives in Apps troubleshooting.
Be transparent publicly
Explain how you prioritise first arrival, loyalty tiers, optional paid holds consult counsel if unsure.
Usage
Decide when to hire or expand schedules that always queue.
Quickly refill surprise openings by calling people still waiting kindly.
Housekeeping stale rows so reporting stays earnest.
Removing the App
- Export a spreadsheet if bookkeeping wants proof historical trend.
- Uninstall hides public signup existing rows archival policy clarify with Hacado support.