Communications

Communications is where you write the emails and texts customers receive, and where you look up messages that already went out.

Open Communications in the side menu.

• Templates - the wording for emails and text messages. Apps that notify customers pick one of these templates.
• Logs - messages that were sent or received. The same messages also show on a customer and on an appointment.

Templates do not send themselves. After you save a template, open the app that should use it (appointment emails, reminders, waitlist, packages, gift cards, payment links, and similar) and select that template there.