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CatalogGift cardsUpdating an existing gift card

Updating an existing gift card

Change a gift card when the expiry date needs updating, or when a pending payment-link amount still needs a correction. Code and Customer are locked after create.

Open the gift card

  1. Open Appointments → Catalog → Gift cards.
  2. Click the gift card code, or open the row menu and choose Update.

Gift cards list

What you can change

Edit form with locked fields

  1. Code stays locked. You cannot regenerate it after create.
  2. Customer stays locked.
  3. Update Expires at when the redemption window should change, or clear it for no expiry.
  4. Update Amount only when the card’s payment is still a pending Payment link. For paid cards and in-person payments, amount is locked.

Full create-time detail for each field is in Creating a new gift card.

Save

  1. Click Save.

Hacado keeps you on the gift card page and confirms that your changes were saved.

Good to know

To stop redemption without deleting the card, use Activate / Deactivate instead of editing amount.