Deleting a gift card

Delete a gift card only when Hacado allows it. Many cards must stay for payment history.

When delete is allowed

You can delete a gift card when all of these are true:

• It is not in use (no payments have been made with the card).
• It was not paid with an Online method.
• It does not have a Payment link that is already Paid.
• It is not app-owned (created by an app such as Gift Card Studio). App-owned cards show a message that they can be deleted only from that app.

When delete is blocked, Delete is hidden, disabled, or replaced with a message that names the source app.

Delete one gift card

1. Open Appointments → Catalog → Gift cards.
2. Open the row menu on the gift card.
3. Click Delete when it is available.

4. Confirm in the dialog, or cancel to keep the card.

Delete several gift cards

1. Check only cards that are allowed to be deleted.
2. Click Delete selected.
3. Confirm in the dialog.

What happens next

• The gift card leaves the Gift cards list.
• You cannot undo a delete. Issue a new card if the client still needs credit - see Creating a new gift card.

Good to know

If you only need to stop redemption, deactivate the card instead of deleting it.